Hope you are doing well and keeping safe.
Following the updates from the courier companies , we would like to inform you that there has been an update with the delivery timeframe.
Due to current circumstances, we have reallocated some of the workloads to other couriers and the estimated delivery time frame now has changed please refer the delivery time frames below.
- In Victoria, approximately 8 - 13 working days;
- In NSW, SA, ACT, QLD, approximately 10 - 15 working days;
- In WA, NT and TAS, approximately 12 - 19 working days.
It is suggested to kindly wait for your order if it's below 15 working days. If it is over 15 working days (as this will depend on the area) you can message our customer service team (here) and we will try our best to offer a solution.
As this is a nationwide issue, if you cannot accept a longer waiting time, you can contact us to cancel the order. Also, please ensure not to raise a dispute or case with Paypal or anyother payment menthod otherwise the refund process will be longer and much more complicated.
We sincerely apologise for the inconvenience and thank you for your understanding.
Please feel free to contact us at firstname.lastname@example.org if you have any questions or need more information and we will do our best to assist you.
Yuniq Trades Team